save time and money: washing machine self-help guide

 

Many common appliance problems can be solved without a service call. Before booking a repair, check these common issues—you might find a simple fix that saves you the cost of a call-out and gets your machine back in action immediately.

Not Draining?
Check the pump filter (usually bottom front). Clear any coins or debris.
Not Spinning?
Modern machines abort spins if the load is imbalanced. Try a smaller or rearranged load.
Bad Smells?
Bacteria buildup causes 'biofilm'. Run a 90°C wash with bleach-based powder (not liquids).
No Power?
Test the socket with a lamp. Blown fuses or tripped RCDs are very common.
Noisy/Rumbling?
Rotate the empty drum by hand. A 'grumbly' sound usually indicates failing bearings.
Not Filling?
Verify your water supply is on and the inlet hoses aren't kinked.

Tried everything and still stuck?

If these tips don't solve it, you likely have a technical fault. Call our Ayrshire engineers for expert repair.

0786 649 6038
A Note on Door Locks

Door Won't Open?

Never force the handle. If your machine is full of water, it won't unlock for safety. Try a 'Drain/Spin' cycle first. If it's empty and stuck, the interlock has failed—call us to pop it open professionally without breaking your door.

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Local Service Area


Ayrshire Service Coverage Map

 

Service Coverage: Kilmarnock, Ayr, Troon, Prestwick, Ardrossan, Saltcoats, Kilwinning, Stevenston, Maybole, Cumnock, New Cumnock, Girvan, Mauchline, Galston, Darvel, Newmilns, Irvine, Stewarton, Dunlop, West Kilbride, Largs, and all major towns in Ayrshire.