Unrepairability
Poor design, lack of spare parts, high-cost spare parts and more lead to excessive waste in the appliance industry
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Clean Energy, Clean Skies
We don't have to burn stuff and pollute our atmosphere to have clean air so, why do we do it?
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Spare Parts
Lots of people outside of the industry think spare parts are easy, some in it do too but it is a far more complex thing than most imagine it to be
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Software Design
We couldn't find a call handling system we liked so, we made our own
We produced the Rapport software system that was designed to empower small repairers to have the features and structure to compete with global companies. Work from anywhere, even the beach!
Things We Do
We do a few things but we specialise in work within the domestic appliance industry primarily
Spare Parts
Training and advise on spare parts lookup, sourcing and more
Instruction Manuals
Help to make instruction manuals better, clearer and more human
Design Help
Help to determine good design to aid repairability and service partners provide customers with superior service
Service Issues
Help to solve problems with service and advise on the best solutions for issues